Technical Lead at Coforge, architecting intelligent automation that bridges traditional BPM with next-generation Agentic AI. 5+ years driving enterprise transformation across Life Sciences, Supply Chain, Compliance, HR, and Oil & Gas; hands-on with Appian from 21.x to 26.x.
From core BPM fundamentals to cutting-edge Agentic AI: a 5-year platform journey that very few developers can match.
Continuous hands-on experience across every major Appian release, navigating platform evolution, breaking changes, and new capability adoption from BPM fundamentals to Agentic AI.
Led end-to-end architecture and delivery of multi-agent AI systems using Appian Agentic AI Studio, RPA, LLM-based summarization, RAG, and Human-in-the-Loop workflows.
Completed the entire Appian certification ladder: L1 (2022), L2 (2023), and L3 Lead Developer (2026), plus Appian AI Skill Badge. 3 for 3.
9+ projects across 7 domains: Life Sciences, Supply Chain, Contract Management, Complaint Management, HR, Public Sector, and Oil & Gas, delivering for global US, UK, and international clients.
Deep expertise in SAIL optimization, process model design, database schema migrations, stored procedures, and performance-critical Appian development at enterprise scale.
Grew from Appian Associate at WNS-Vuram to Technical Lead at Coforge, owning full delivery cycles, leading developer teams, and presenting to stakeholders.
9 projects across 7 domains, from ground-up builds to Agentic AI platforms and end-to-end Technical Lead delivery.
Currently leading end-to-end delivery of a large-scale Appian project management application for an O&G client as the sole forerunner, owning the full project lifecycle from solution design and development to deployment across all environments. Responsibilities include stakeholder communication, team guidance, architecture decisions, code reviews, and ensuring quality and on-time delivery across all sprint cycles.
Project assurance and document audit platform built on Appian Agentic AI, Document Intelligence and AI Skills. Specialised audit agents classify project documents, validate completeness, signatures and approvals, run cross-document consistency checks, and produce evidence-backed findings on compliance and governance risks. Human-in-the-loop review keeps final approval with project stakeholders. Led the end-to-end solution design and technical architecture, defined the audit scoring and risk framework, and mentored the development team.
Fully automated platform converting raw web content into structured insights using Appian Agentic AI Studio, RPA, and LLM-based summarization and multilingual translation. Features a conversational chatbot for contextual Q&A, centralized Appian Records for audit trails, and scalable multi-agent architecture. Ideal for competitive intelligence and automated content analysis.
Compliance-focused Appian solution managing registration, travel, and accommodation of asylum seekers. Led a complete refactoring of Appian objects aligned to a newly optimized and normalized database schema, improving performance, data integrity, and workflow response times across critical modules.
Agentic AI solution for high-volume complaint management in rail transport and utilities. Multi-agent architecture with RAG-based LLM models, Human-in-the-Loop oversight, Intelligent Document Processing, scenario-based email generation, dynamic voucher recommendations, case classification & creation workflows, and real-time dashboards for operations teams.
Compliance-driven application for a global pharma client monitoring the lifecycle of pharmaceutical products: R&D, manufacturing, packaging, distribution, and regulatory reporting. Joined mid-project, took complete ownership of a key module, mentored junior developers, and acted as stakeholder liaison for requirements and feasibility analysis.
Performance-critical global supply chain management application where speed and stability were paramount. Delivered next-phase design solutions, complex business logic with optimized code quality, requirement collection, design and code reviews, and performance & stability enhancements across the application.
End-to-end contract digitization platform for US legal and procurement teams: contract creation, review, approval, archiving, and amendment management. Built from scratch with SharePoint integration, language bundles for multilingual support, and multi-environment deployments (Dev, Test, UAT, Prod).
BPM application automating the full candidate lifecycle from application to onboarding. Covers candidate profile management, workflow automation, role-based access control, and real-time dashboards. Integrated external systems (resume parsers, email notifications) via Web APIs and Appian Integration objects.
From Appian Associate to Technical Lead: 5 years of continuous growth across three companies.
Platform-deep on Appian, with supporting capabilities in data, AI, and tooling.
The full Appian certification ladder, completed. Every level, earned.
Advanced architecture, design patterns, performance optimization, and end-to-end enterprise delivery leadership.
Complex design patterns, integrations, security, and application architecture across enterprise environments.
Core platform fundamentals: process models, interfaces, records, and deployment essentials.
AI capabilities within Appian: intelligent automation, AI Copilot, and AI-driven workflow integration.
Foundations of AI on Azure: machine learning, computer vision, natural language processing and generative AI concepts.
Data visualization, interactive dashboards, DAX fundamentals, and business intelligence reporting.
Python fundamentals, OOP, data structures, algorithms, and advanced programming concepts.
End-to-end data science: statistics, ML algorithms, data wrangling, model building and deployment.
I'm an Appian Lead Developer (L3) with 5+ years of hands-on experience delivering enterprise BPM and Agentic AI solutions across multiple clients and domains. My journey started as an Appian Associate at WNS-Vuram in 2021, and I've grown into a Technical Lead role at Coforge, owning full delivery cycles and architecting multi-agent AI systems.
What drives me is the intersection of process intelligence and AI. I've worked on Appian continuously from version 21.x to 26.x, navigating every major platform evolution, from core BPM fundamentals to cutting-edge Agentic AI capabilities like RAG, LLM integration, and Human-in-the-Loop workflows.
Beyond the platform, I bring strong business acumen through my ongoing MBA in Technology Management at Alagappa University, bridging the gap between technical depth and strategic delivery.
Open to new opportunities, collaborations, and conversations about Appian and intelligent automation.
dhineshkumaradk868@gmail.com
linkedin.com/in/dhineshkumar-dk
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